Student Accommodation Coordinator

Company Overview
Student Homestay Ltd is a specialist UK homestay provider connecting international students with safe, welcoming British host families. We don’t just provide accommodation – we create genuine cultural exchange experiences where students live as part of a family, supported every step of the way.
Our focus is quality over quantity: every placement is personally matched, carefully monitored, and supported 24/7. We are proud to have 5-star reviews on Google from students, parents, and host families alike, reflecting our commitment to safety, comfort, and excellent service.
Join us and help international students thrive academically, culturally, and personally while experiencing life in the UK.

Job Summary
As a Student Accommodation Coordinator, you will play a key role in creating unforgettable experiences for international students. You will manage student bookings, guide host families, and ensure smooth communication across all parties. Your proactive attitude, attention to detail, and ownership of tasks will directly impact student satisfaction and contribute to the growth of our homestay services.

Key Responsibilities
Student Bookings:
Receive and process student applications.
Match students with suitable host families based on preferences and requirements.
Issue invoices, track payments, and send confirmations.
Coordinate airport transfers and arrival logistics.
Host Recruitment & Onboarding:
Recruit, vet, and onboard new host families.
Guide hosts on accommodation standards, student integration, and cultural exchange.
Maintain clear communication with hosts throughout student placements.
Customer Support & Communication:
Respond to enquiries from students, parents, and agents via email, WhatsApp, or phone.
Provide ongoing support to ensure a seamless homestay experience.
Administrative Duties:
Maintain booking records and host information in our systems.
Update calendars, track room availability, and manage special requests.
Report regularly on bookings, issues, and opportunities for improvement.

Required Skills & Qualities
Excellent English communication (written and spoken).
Strong organisational and multitasking skills.
Friendly, empathetic, and proactive attitude.
Strong cultural awareness and ability to empathise with students from diverse backgrounds.
Responsible and accountable – takes ownership of tasks and follows through to completion.
Professional communication skills across email, phone, and WhatsApp.
Tech-savvy: Google Sheets, email, WhatsApp, and online booking platforms.
Ability to work independently while following company processes.

Experience
0–5 years in customer service, bookings, hospitality, virtual assistance, administrative support, or related roles.
Experience handling international clients or remote coordination is a plus.
Experience in education, hospitality, or international student support is highly valued.

Salary & Benefits
Probation: $300–$450/month
After probation: increased fixed salary + performance-based bonuses per booking
Internet and bills allowances + fully remote work flexibility
Clear career progression opportunities based on performance and contribution to company growth
Work for a purpose-driven company that values integrity, respect, and loyalty

Location & Working Hours
Philippines (fully remote)
Must be able to work overlapping UK hours (morning/evening shifts). Some flexibility will be agreed once the right candidate is hired.

Why Join Us?
Be part of a company that values quality, relationships, and cultural exchange.
Gain international exposure and experience managing student and host relationships.
Flexible remote work while contributing to meaningful experiences for students worldwide.
Work in a supportive, fast-growing environment with opportunities for growth.
Be recognised for your contributions and help shape the future of our homestay program.

How to Apply
Send your CV, a short introduction, and a cover letter to: Email:

Your cover letter should highlight:
Why you want this job
Why you think this job is right for you
What you can bring to the table
How you’ll help the business grow

Only applicants who provide all three documents will be considered.
Start helping international students create their perfect homestay experience today!