Full-Time Insurance Claims Fulfillment Coordinator

Title: Insurance Claims Fulfillment Coordinator
Schedule: 9 am- 6 pm EST (US time zone)
Hours: 45 Hours
Rate of Pay: $800 - $1120 ($5 - $7/hr Depending on Experience)

Summary:
The Claims Fulfillment Coordinator ensures smooth execution of every step in the life cycle of a mid-term rental (MTR) insurance housing placement—from approved claim through to guest move-out. This person acts as the operational anchor, managing showings, paperwork, communication, payments, and records with precision and professionalism. A core aspect of this role involves basic bookkeeping responsibilities to ensure rent and security deposit transactions are tracked and reconciled accurately each month.

Accountability:
· Coordinating showings and following up with families to confirm interest in available properties
· Handling the distribution of applications and onboarding forms for insured guests and landlords
· Drafting, submitting, and ensuring full execution of both guest and landlord lease agreements
· Submitting leases to temporary housing reps for review and storing all finalized paperwork in Google Drive
· Tracking all payments in and out, including rent and security deposits; coordinating with finance to ensure accuracy
· Maintaining active records of guest occupancy and upcoming move-outs within a 30-day window
· Managing condition reports, coordinating extensions, and reconciling deposits
· Ensuring proper disbursement and return of security deposits after move-out and any applicable damage assessments
· Responsible for working with leadership to identify any payment discrepancies or delays

Tasks:
· Ensure all approved claims are moved efficiently towards closing and that all leases are executed correctly, saved, and submitted in a timely manner
· Keep real-time tracking of guest status and deadlines across multiple open claims
· Maintain clear and accurate records of all financial activity for each claim, including payment receipts and disbursements
· Ensure smooth guest experiences through proactive communication, including reminders, updates, and approvals

Expectations:
· Excellent organizational skills with high attention to detail
· Competency in managing digital documents and online tools like Quickbooks, Google Drive, and spreadsheets
· Clear, timely, and professional communication skills via email and phone
· Ability to manage multiple claims simultaneously and keep organized timelines
· Ability to catch the small things and have attention to details, secrect code: RS10212
· Foundational understanding of basic bookkeeping or financial tracking
· What wish list items would you like the applicant to have 1: Experience with Airbnb, VRBO, Hospitable.
· What wish list items would you like the applicant to have 2: Background in insurance housing, property management, or remote coordination roles

Salary:
· Position and Length: Contractor (Remote), 1-Year (12 months)
· Rate of Pay: $5-$7 USD/hour (DOE)
· Schedule Hours Minimum: 45 hours/week (tracked)
· Schedule Hours Maximum: 50 hours/week (anything above requires approval)
· Agreed Schedule: Monday – Friday, 9AM – 6PM Eastern Time
· Pay Schedule: bi-weekly via ACH through Strike app with submitted hours report
· 13th Month Pay Bonus: Optional. Paid on December 15 if agreed KPIs are met

(*) Asterisk:
Subject Line please add: RS Insurance Claim
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Application Deadline: November 4th, 2025