Customer Service

Job Summary

We are seeking a reliable and organized Office Administrator to support daily operations and keep our office running smoothly. This role is key to maintaining communication with clients, coordinating schedules, and handling administrative tasks that support our field teams.

Key Responsibilities
Answer phone calls, emails, and respond to customer inquiries
Schedule appointments, estimates, and job timelines
Manage calendars for project managers and crews
Prepare and send invoices, proposals, and contracts
Maintain organized digital and physical files
Assist with permits, paperwork, and job documentation
Track payments, expenses, and basic bookkeeping tasks
Coordinate with vendors, suppliers, and subcontractors
Order office supplies and manage inventory
Support marketing efforts (social media posts, basic updates, etc.)
Qualifications
Previous administrative or office experience preferred
Strong organizational and time management skills
Excellent communication and customer service skills
Proficient in Microsoft Office / Google Workspace
Experience with scheduling or CRM software is a plus
Ability to multitask and work in a fast-paced environment
Basic understanding of construction or pool industry is a plus (not required)