Community Manager & Customer Support

We are a fast-growing AI consumer product in the adult industry, used by millions of people worldwide. We're hiring a Community Manager to own our Discord and handle customer support emails day-to-day.
Please note: this role involves working with adult content. Applicants must be 18+ and comfortable working in this space.
What you'll do:

Run and moderate our Discord community — keeping it active, welcoming, and on-brand
Respond to customer support emails, resolving billing questions, feature issues, and general feedback
Relay user sentiment back to the team — surface what's broken, what's confusing, and what users want
Keep community resources (FAQs, pinned posts, etc.) current as the product evolves

Who we're looking for:

Strong written English — clear, warm, and fast
Prior experience in community management, Discord moderation, or customer support
Comfortable working independently and managing your own time across time zones
Knows how to leverage AI tools to work faster and do more with less
Comfortable working in the adult industry — no judgment, just honesty about fit
Organized, reliable, and quick to respond

The deal:

Full-time remote position
$1,000/month starting compensation
We're a small, fast-moving team and we promote from within. People who do great work here don't stay at the same level — this role has a clear path to expanded responsibilities, larger scope, and significantly higher compensation as the company grows
Direct access to the people building the product